The Amberta Box
Subscription Policy
How Your Subscription Works
Every 3 months, our team curates the Amberta Box, inspired by seasonal fashion trends and in collaboration with small local businesses across the UK.
- First Order: When you sign up, you'll be billed immediately at checkout for your first order. Your subsequent orders will depend on the checkout date and the cut-off days for each season.
- Recurring Payments: After your initial payment, recurring subscriptions will be billed every 3 months on the 21st of month before your next box ships.
Order processing times are based on UK Times (BST), with our cut-off times being 5:00 AM (UK/BST).
What if I order the day before or on the day of the cut-off date?
- The last day to order the current season’s box is the 19th
- Orders placed on the 20th after 5:00AM (UK/BST)
will receive the next season’s box
Example:
- Order your first box on February 19th, and you'll get the Winter box. You’ll pay immediately but won’t be charged again until 3 months later.
- Order your first box on February 20th after 5:00 AM, and you'll get the Spring box. You’ll pay immediately but won’t be charged again until 3 months later.
Managing Your Subscription
- You can cancel, pause, or modify your subscription any time before your next billing date.
- To ensure you receive important emails about your orders, please check your spam/junk folder and mark our emails as a safe sender.
Payments & Cancellations
- Once an order is placed and payment is processed, our warehouse team begins packing immediately. Because of this, we unfortunately cannot cancel orders after payment has been taken.
- Managing your subscription is easy - log into your account anytime to make changes. If you cancel on or after your billing date, your order will still be processed, and you’ll receive your box.
- To avoid unwanted charges, please update your preferences
before your next billing date. - You can cancel your subscription after your 1st billing
charge.